Legal
Terms of Service.
These terms govern your use of this website and set the framework for any engagement with SageTensor. They are written to be read — plainly, and in full.
Terms of Service
1. Agreement to these terms.
This website is operated by SageTensor LLC (“SageTensor”, “we”, “us”), a limited liability company formed under the laws of the State of Wyoming, United States of America. By accessing the site, submitting a mandate, or otherwise engaging with us through it, you agree to these Terms of Service. If you do not agree, do not use the site.
In these terms: “site” means this website and its sub-pages; “services” means the professional engineering services SageTensor offers; a “mandate” is a request you send describing an operating problem; and an “engagement” is a contracted piece of work agreed in a separate written agreement.
2. What SageTensor provides.
SageTensor is an enterprise software and AI systems engineering practice. We design and engineer the software, data, AI, and infrastructure that run an organization’s critical operations, delivered by one accountable team. Our clients are organizations, not consumers.
This site is informational. It describes how we work and lets you begin a conversation. It does not itself sell a product, take payment, or create an engagement. Nothing on the site is an offer capable of acceptance, a warranty, or professional, legal, financial, or security advice; it is a description of capability and an invitation to talk.
3. Eligibility and your authority.
- You must be at least 18 years old and able to form a binding contract.
- You use the site for business purposes, on behalf of an organization, and you confirm you are authorized to act for that organization when you submit a mandate.
- You are not a person or entity subject to sanctions, and you are not located in a jurisdiction subject to comprehensive trade sanctions (see the sanctions and export section).
- The information you give us is accurate and provided in good faith.
4. The website and separate engagement agreements.
Submitting a mandate, an RFP, or an inquiry does not create an engagement and places no obligation on either side to proceed. It begins an assessment of fit and, if appropriate, a first conversation.
Any engagement is governed by a separate written agreement — a master services agreement, statement of work, order form, or equivalent — signed by both parties. Where that agreement and these terms conflict on a matter of the engagement, the signed engagement agreement prevails. These terms continue to govern your use of the site.
5. Mandate and inquiry submissions.
When you submit a mandate, describe the shape of the problem, not its secrets. You agree not to include passwords, credentials, security keys, or regulated personal data, and you confirm you have the right to share whatever you do submit. There is no public file upload; any document exchange is arranged later over a channel agreed with you.
We may decline, redirect, or delete a submission at our discretion — for example, where it falls outside what we accept, where it appears abusive or automated, or where proceeding would be unlawful. How submissions are handled, retained, and deleted is set out in the Privacy Policy .
6. Fees, invoicing, and payment.
The site does not charge you anything, and no payment is taken to browse it or to submit a mandate. Fees arise only under a signed engagement agreement, which sets the scope, price, currency, and payment terms for that work.
Where online or card payment is later enabled, it is handled by a third-party payment processor; we do not store full card numbers. The billing, tax, refund, cancellation, and dispute terms are set out in the Billing, Payments and Refunds policy , which forms part of these terms.
7. Intellectual property and ownership.
The site, its content, structure, and marks are owned by SageTensor or its licensors and are protected by law. You may view and share links to the site; you may not copy, republish, scrape, or create derivative works from it beyond ordinary browsing and fair use without written permission.
Ownership of what we build for you in an engagement — architecture, code, and operating documentation — is defined in that engagement agreement. Our stated position is that the system runs in your environment and belongs to you, documented so you can operate it without depending on us. If you send us feedback about the site or our services, you grant us a non-exclusive, royalty-free right to use it without obligation to you.
8. Acceptable use.
Your use of the site is subject to the Acceptable Use Policy , which prohibits, among other things, unlawful use, infringement, attempts to break or overload the site’s security or anti-abuse controls, and misrepresentation. Breaching it may result in suspension of access.
9. Confidentiality and privacy.
We treat the operating problems you describe as confidential and use them only to assess fit and prepare a conversation. Where an engagement needs confidentiality before any detail is shared, you can begin under an NDA first .
How we handle personal data is set out in the Privacy Policy and the Cookie Policy .
Where we process personal data on behalf of a client, the Data Processing Addendum applies.
10. Disclaimers of warranties.
The site is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure, or that any information on it is complete or current.
This disclaimer concerns the website. Warranties for a contracted engagement, if any, are stated in the engagement agreement. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
11. Limitation of liability.
To the maximum extent permitted by law, SageTensor and its personnel and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to your use of the site.
To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the site (as distinct from a signed engagement) will not exceed one hundred US dollars (USD 100). Liability arising under an engagement is governed by the engagement agreement. Nothing in these terms excludes liability that cannot be excluded by law.
12. Indemnification.
You agree to indemnify and hold harmless SageTensor from claims, losses, and reasonable expenses arising out of your misuse of the site, your breach of these terms, or your violation of law or the rights of a third party, except to the extent caused by our own wrongdoing.
13. Suspension and termination.
We may suspend or restrict access to the site, or pause mandate intake, at any time — for maintenance, to protect the service, or where use breaches these terms — without notice where necessary. Sections that by their nature should survive termination (ownership, disclaimers, liability, indemnification, governing law) survive.
14. Governing law and dispute resolution.
These terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods.
Before starting a formal proceeding, you agree to contact us and attempt in good faith to resolve the matter informally for at least thirty (30) days. Any dispute that is not resolved will be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming, and you consent to venue there, unless a signed engagement agreement specifies a different forum or arbitration for that engagement. Each party waives any right to a jury trial and to participate in a class action to the extent permitted by law.
15. Sanctions, export control, and anti-corruption.
You represent that you are not subject to, and will not use the site or our services in violation of, US or other applicable trade sanctions and export-control laws (including those administered by the US Office of Foreign Assets Control). You agree to comply with all applicable anti-corruption and anti-bribery laws. We may refuse to deal with any party where doing so would breach these laws.
16. Changes and general terms.
We may update these terms as our practice and the law evolve. The “last updated” date above reflects the current version, and material changes take effect when posted; continued use of the site is acceptance of the current terms.
- Severability. If any provision is held unenforceable, the rest remains in effect.
- No waiver. A failure to enforce a provision is not a waiver of it.
- Assignment. You may not assign these terms without our consent; we may assign them to a successor of our business.
- Entire agreement. Together with the policies they reference, these terms are the entire agreement about your use of the site.
17. How to contact us.
Questions about these terms can be sent to legal@sagetensor.com , or by post to:
SageTensor LLC30 N Gould St, Ste RSheridan, WY 82801United States of America